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Shopify & WordPress Growth Support

Monthly design, technical and optimization support for Shopify and WordPress sites that need to stay polished, performant and ready to grow.

Reliable support, steady improvements and a partner you can grow with over time.

Ask about monthly supportSee what's included
ShopifyWordPressWooCommerce
Shopify & WordPress Growth Support Mascot

Illustrative growth-support metrics

Uptime99.9%Across the retainer
Avg. response< 24hBusiness days
Retainer NPS9.2Quarterly review
Repeat months12+Typical engagement

Illustrative figures — actual targets are agreed per retainer.

Who it's for

For brands that need a real partner, not a ticket queue.

  • Ecommerce brands on Shopify
  • Content and service businesses on WordPress
  • Teams without internal design or technical support
  • Businesses that need reliable monthly help
  • Brands likely to evolve into bigger redesign or custom work later
Two platforms, one partner

Deep, platform-specific care — not generic web help.

Shopify
Ecommerce

Shopify

Storefronts that sell, ship and scale.

  • Theme refinement, sections and Liquid tweaks
  • Product, collection and checkout polish
  • App stack review — keep what helps, remove what slows
  • Page-speed and Core Web Vitals work for storefront SEO
  • Seasonal landing pages and campaign launches
WordPress logo
Content & services

WordPress

Sites that publish, convert and stay stable.

  • Block editor and Gutenberg pattern improvements
  • Plugin audit, updates and safe replacements
  • Page templates, ACF blocks and custom post types
  • Image, caching and hosting performance work
  • On-page SEO hygiene and content publishing support
What's included

Eleven things, grouped four ways — every month.

Each retainer covers the full stack of growth-support work below. We agree the mix upfront and review it quarterly.

  • 01 / 04

    Content & design

    Steady visual care — your site never looks abandoned.

    • Content updates
    • Design tweaks and visual changes
    • Landing pages and new sections
    Design
  • 02 / 04

    Performance & SEO

    Speed, search and quiet hygiene work that compounds month over month.

    • Performance improvements
    • Image optimization
    • SEO hygiene support
    Optimization
  • 03 / 04

    Technical reliability

    Bugs squashed, plugins managed, integrations actually working.

    • Bug fixing
    • Plugin and app support
    • Integrations support
    • Technical troubleshooting
    Engineering
  • 04 / 04

    Strategic recommendations

    Not just doing — telling you what to do next, ahead of time.

    • Ongoing recommendations
    Strategy
A typical month

Predictable cadence. Steady, compounding work.

Weekly cycles inside a monthly rhythm, all framed by a quarterly review — so you always know what we're working on and why.

Week 01

Sprint kick-off & priorities

4 typical tasks
Week 02

Build & design tweaks

6 typical tasks
Week 03

Performance & SEO hygiene

5 typical tasks
Week 04

Review, plan & recommendations

3 typical tasks
Every weekSync + priorities
Every monthRoll-up review
Every quarterStrategic re-plan
What you walk away with

Outcomes, not tickets closed.

  • A healthier and more reliable site
  • Faster updates without internal hiring
  • Fewer bottlenecks
  • Ongoing improvement rather than reactive chaos
  • A better platform for future redesign or rebuild
  • A dependable support relationship
When this is the right fit

You probably already think one of these.

  • 01

    We need ongoing help, not just one big redesign.

  • 02

    Our Shopify or WordPress site needs regular updates and improvements.

  • 03

    We don't have internal support.

  • 04

    We want a partner we can grow with before moving into something more custom.

Frequently asked

The questions teams usually ask first.

Is this maintenance or broader support?

Broader. Maintenance is the baseline — keeping things stable and secure — but the value sits in steady design tweaks, new landing pages, content updates, performance work, and SEO hygiene. We frame this as growth support, not cheap maintenance.

What kinds of tasks are included monthly?

A typical month includes design and content updates, performance improvements, image optimization, bug fixes, plugin/app support, landing pages, SEO hygiene, and small new sections or features. Larger work is scoped separately as a project on top of the retainer.

Do you offer different support tiers?

Yes. We offer monthly tiers based on hours and response time. Most brands start on a mid-tier and scale up or down as the calendar dictates. We agree on the tier upfront and review quarterly.

Can support later turn into a custom redesign?

Often. Many of our long-term retainers eventually graduate into a Rebrand & Product Evolution engagement once the platform's limits show up. We make that transition smooth.

Do you support both design and technical tasks?

Yes — the retainer covers both. One partner across design and development means fewer handoffs, faster turnaround, and a coherent visual and technical direction over time.

Adjacent offers

If this isn't quite right, one of these might be.

Adjacent offer

Rebrand & Product Evolution

Explore this offerAll offers

See how we work best

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Let's keep your site growing, every month.

Book a discovery call and we'll talk through the right shape of monthly support for your Shopify or WordPress site.